Contact
Contact us
The most useful email we can get is one telling us a figure on this site is wrong. Those get fixed.
Direct
That reaches Mike M. directly. We read everything and reply to most things, usually within a couple of days.
We are a publishing business rather than a retailer, so there is no phone line and no premises to visit — and we would rather tell you that than put a number on a page that nobody answers.
Form
Or use the form
What to send
The four things most worth writing about
A wrong specification. Genuinely the most valuable message we receive. If a weight limit, speed or capacity on this site does not match the manufacturer’s own listing, tell us which page and which figure. Because each product is a single record, a correction updates every page it appears on at once.
A product we should cover. Particularly a model you own whose specifications the manufacturer publishes properly — those are the products this site exists to surface.
A dead or wrong link. Listings move and products go out of stock. If a buy link takes you somewhere unexpected, that is a bug and we want to know.
A question we have not answered. If you could not find what you needed, that is usually a gap in our coverage rather than in your search. Those messages shape what we write next.
What we cannot do
Two honest limits
We cannot help with an order. We are not the retailer and we have no access to your purchase, your delivery or your return. If you bought through a link here, the order is with Amazon and their customer service can see it where we cannot.
We cannot diagnose your vehicle remotely beyond what is already written down. The charging fault page and the won’t-drive page walk through the diagnostics in the order that costs least, and they are more thorough than an email reply would be.
Publisher
Who publishes this
Rideontoy Guide is published by Iron Mako Media, and written by Mike M.. More on the about page, and the standards we work to on our editorial policy.